Emotional intelligence is vital in leadership.
I was privileged last weekend to attend a 50th wedding anniversary celebration of some special friends. The husband, when telling his wife how much he loved and appreciated her was overwhelmed with emotion. It was a moment where the husband revealed the softness in his heart. There weren’t many dry eyes in the room!
This led to a discussion at my table about the challenge for leaders to stay soft-hearted. How do leaders in business, in politics, in families, in education or in high pressure situations, stay soft-hearted? To be soft-hearted means to feel empathy for people, to be generous in spirit, to be open and to be kind. We decided that to be soft-hearted means that the leader would have the courage to shed a tear if the moment called for it. We labelled it the ‘Tear Test.’
Tears are not a sign of weakness. They are a…
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